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  • Walked Into a Lamppost? Hurt While Crocheting? Help Is on the Way; New Medical-Billing System Provides Precision; Nine Codes for Macaw Mishaps

    September 13, 2011     Wall Street Journal

    Today, hospitals and doctors use a system of about 18,000 codes to describe medical services in bills they send to insurers. Apparently, that doesn't allow for quite enough nuance. A new federally mandated version will expand the number to around 140,000—adding codes that describe precisely what bone was broken, or which artery is receiving a stent. It will also have a code for recording that a patient's injury occurred in a chicken coop. Indeed, health plans may never again wonder where a patient got hurt. There are codes for injuries in opera houses, art galleries, squash courts and nine locations in and around a mobile home, from the bathroom to the bedroom. Some doctors aren't sure they need quite that much detail. "Really? Bathroom versus bedroom?" says Brian Bachelder, a family physician in Akron, Ohio. "What difference does it make?"

    The federal agencies that developed the system—generally known as ICD-10, for International Classification of Diseases, 10th Revision—say the codes will provide a more exact and up-to-date accounting of diagnoses and hospital inpatient procedures, which could improve payment strategies and care guidelines. "It's for accuracy of data and quality of care," says Pat Brooks, senior technical adviser at the Centers for Medicare and Medicaid Services.

    Billing experts who translate doctors' work into codes are gearing up to start using the new system in two years. They say the new detail is welcome in many cases. But a few aspects are also causing some head scratching.

    Some codes could seem downright insulting: R46.1 is "bizarre personal appearance," while R46.0 is "very low level of personal hygiene."

    It's not clear how many klutzes want to notify their insurers that a doctor visit was a W22.02XA, "walked into lamppost, initial encounter" (or, for that matter, a W22.02XD, "walked into lamppost, subsequent encounter").

    Why are there codes for injuries received while sewing, ironing, playing a brass instrument, crocheting, doing handcrafts, or knitting—but not while shopping, wonders Rhonda Buckholtz, who does ICD-10 training for the American Academy of Professional Coders, a credentialing organization.

    Code V91.07XA, which involves a "burn due to water-skis on fire," is another mystery she ponders: "Is it work-related?" she asks. "Is it a trick skier jumping through hoops of fire? How does it happen?"

    Much of the new system is based on a World Health Organization code set in use in many countries for more than a decade. Still, the American version, developed by the Centers for Disease Control and Prevention and the Centers for Medicare and Medicaid Services, is considerably more fine-grained.

    Search for diagnoses codes from the International Classification of Diseases, 10th Revision, by typing in a keyword. We've provided a few to get you started.

    And see the full table of codes at the Centers for Medicare and Medicaid Services site. Click 2011 Code Descriptions -- Long Format, Table Format and README files.

    The WHO, for instance, didn't see the need for 72 codes about injuries tied to birds. But American doctors whose patients run afoul of a duck, macaw, parrot, goose, turkey or chicken will be able to select from nine codes for each animal, notes George Alex, an official at the Advisory Board Co., a health-care research firm.

    There are 312 animal codes in all, he says, compared to nine in the international version. There are separate codes for "bitten by turtle" and "struck by turtle."

    U.S. hospitals and insurers are bracing for possible hiccups when the move to ICD-10 happens on Oct. 1, 2013, even though they've known it was coming since early 2009.

    "You have millions of transactions flowing in the health-care system and this is an opportunity to mess them all up," says Jeremy Delinsky, chief technology officer for athenahealth Inc., which provides billing services to doctors.

    Medicare officials say they believe many big insurers and hospital systems are making preparations, but there may be some issues with smaller ones that won't be ready.

    With the move to ICD-10, the one code for suturing an artery will become 195 codes, designating every single artery, among other variables, according to OptumInsight, a unit of UnitedHealth Group Inc. A single code for a badly healed fracture could now translate to 2,595 different codes, the firm calculates. Each signals information including what bone was broken, as well as which side of the body it was on.

    Some companies hope to grab business from the shift. One medical-coding website operator, Find A Code LLC, has created a series of YouTube videos with the tagline, "Yeah, there's a code for that." Snow White biting the poisoned apple, the firm says, may be a case of T78.04, "anaphylactic shock due to fruits and vegetables." On April 1, the company posted a document with the secret "X-codes" to describe medical conditions stemming from encounters with aliens.

    Other coding cognoscenti spot possible hidden messages in the real codes. The abbreviation some use for the new system itself, I10, is also a code for high blood pressure. Several codes involving drainage devices end in "00Z." Then there are two of the codes describing sex-change operations that end in N0K1 and M0J0. "You could see it ripple through the room as people said, 'nookie and mojo!'" says Kathryn DeVault, who has been teaching ICD-10 classes for the American Health Information Management Association. "Was it purposeful? We don't know."

    No, it wasn't, says the Medicare agency's Ms. Brooks, who says the codes are built according to a consistent pattern in which each digit has a meaning.

    "I couldn't if I wanted to insert a cute message," says Ms. Brooks, who admits that she could be described by Z73.1, "Type A behavior pattern."

    Medicare and CDC officials say codes were selected based on years of input from medical experts in various fields. Codes describing the circumstances of injuries are important for public-health researchers to track how people get hurt and try to prevent injuries, they say.

    Being able to tabulate risks tied to locations such as chicken coops could be "important as far as surveillance activities" for public health research, says Donna Pickett, a medical systems administrator at the CDC. She says the current code for a badly healed fracture is so vague it isn't useful.

    Another CMS official, Denise M. Buenning, compares ICD-10 to a phone book. "All the numbers are in there," she says. "Are you going to call all of the numbers? No. But the numbers you need are in there."

  • CAC & ICD-10: How to evaluate what CAC can do for healthcare providers

    September 7, 2011     ICD-10 Watch

    There is a real concern that ICD-10 will create strong productivity losses and increases in claim denial. I say claim denial is a real concern not because of a conscious effort by payers to reduce reimbursements.

    But it is very likely that some diagnoses and procedures won't be coded accurately after Oct. 1, 2013. That's going to affect productivity and revenue.

    "Computer assisted coding (CAC) can help really  mitigate those effects," said Mark Morsch, vice president of technology at A-Life Medical. "When you have CAC, results have shown that you really make a group of coders both really productive and more accurate."

    Morsch said CAC is the "technology that directly assigns coes from clinical documentation." He directs A-Life’s linguists and software engineers in the development of natural language processing (NLP) applications.

    NLP  is the "software technology that can process narrative text or unstructured or semi-structured text from clinical documentation." That text is in some sort of electronic format and the NLP and CAC technologies figure out what medical codes can be assigned. The text can come from electronic health records (EHR) or speech transcriptions.

    "Really the higher quality of the the NLP produces better, more accurate results," said Morsch. Which should bolster productivity and accuracy. "CAC was a nice to have, and with ICD-10 it's a must have in some sense."

    Don't order yet

    If you have been paying attention to this blog, you should know that contracting with healthcare vendors and payers is a process. And when it comes to CAC, Morsch recommends you  consider these factors:

    ·         "You need to really be able to educate yourself about the different technologies and products in the market," said Morsch. You need to understand what the different tools can do.

    ·         "Organizations need to know where they are now in terms of their own metrics - their own performance in terms of productivity, quality, their financial metrics."  You need to understand how performance has changed to justify the return on investment in CAC and collecting more data.

    ·         "You need to understand how this will affect your coding, your organization overall and how potentially that need to be modified," said Morsch. You're going to have to plan how this effects people and how they do their jobs.

    But don't get a CAC system and think it's going to fix all your ICD-10 challenges. "It doesn't solve all of them, but it solves a big part of them," said Morsch. The ICD-10 tranistion will generate a lot of worries such as:

    ·         Selecting the right codes,

    ·         Making sure that those codes are justified

    ·         Interfacing coded data correctly to billing systems

    ·         Educating billing teams about those codes

    ·         Providing data back to physicians about documentation

    "You know there are other aspects of the whole revenue cycle that are also important for the administrator to have a handle on,"  said Morsch. There s a bigger picture that administrators need be aware of. Relations with payers and educating the physicians for example. Those are things that aren't going to be solved by CAC.

    Order now before it's too late

    Like any aspect of your ICD-10 implementation, it's time to make the decision. "We think it is very important to make these decisions ... in a very  efficient manner. Because we do see a very strong demand for CAC," said Morsch. Vendors will have less time to dedicate to their clients the closer it gets to the ICD-10 implementation deadline. "We would recommend now closing in on some decisions."

    Since productivity and revenue challenges can be part of the ICD-10 transition, Morsch wants to get started on preventing them. He believes the right CAC system will drive accuracy in a practice. "Accurate coding is essential to make sure folks don't have any revenue loss as  part of this transition."

  • The Switch From ICD-9 to ICD-10

    July 1, 2011     Health Management Technology

    It’s no question that coding in the ICD-10 world will be nearly impossible without computer- assisted coding (CAC) – there aren’t enough coders in the world to support and maintain a manual coding process for 155,000 codes. Providers need to closely evaluate CAC systems with an understanding that coding accuracy and consistency can vary widely based on the natural language processing (NLP) technology that powers it. In addition, because one of the biggest obstacles for health systems is consistency of coding across inpatient and outpatient settings, hospitals need to implement CAC systems that can support all venues of care – inpatient, outpatient and even professional – to save time, improve revenue integrity and ensure compliance.

    Coders will still very much be part of the process, but their lives are going to change dramatically. The use of CAC solutions will elevate the role of the coder to a reviewer or auditor, increasing the overall productivity and accuracy of the coding process. Bringing coders into the process as early as possible, rather than waiting until ICD- 10 is imminent, will ease the transition, promote proper training and reduced errors, and provide financial stability for organizations in the long run.

    October 2013 may seem far off, but ICD-10 should be a major concern for every hospital CIO now. While every hospital has a number of IT projects currently underway, providers need to prioritize the projects that will ensure profitability and return on investment – and with ICD- 10 driving every hospital’s reimbursement and financial future, they can’t afford to wait.

  • A Top Five for ICD-10

    May 18th, 2011     www.heathcare-exchange.com

    As the buzz at HIMSS this year indicated, ICD-10 is on the short list of things keeping hospital executives up at night. From 17,000 codes under ICD-9 to 155,000 under the new regulation, ICD-10 takes coding and reimbursement to a whole new level – and will exponentially impact the financial health of every hospital. Here is what every provider needs to know as they prepare for the transition: Click here to read the full blog post and learn the importance of computer-assisted coding (CAC) for ICD-10 readiness and how CAC solutions are not all created equal. 

  • ICD-10: A Tale of Two Coding Systems

    August 26th, 2010     Healthcare Technology Online

    ICD-10 PCS is a complete redesign of the current procedure coding system. This article outlines the skill sets and training necessary to ensure your healthcare facility is equipped to successfully navigate the transition to ICD-10. Read Full Article

  • Finding the Right Fit With CAC

    September 8th     ADVANCE for Health Information Professionals

    Finding the Right Fit With CAC; Computer-assisted coding factors you need to consider.

    By Lorri L. Luciano, RHIA

    Technology continues to change the face of professionals within the HIM sector. Embracing technology that makes our departments more efficient and cost-effective and helps us to keep up with continuing demands is paramount.

    Computer-assisted coding (CAC) is among the latest emerging technologies to assist HIM departments in their quests to increase revenue, improve coder productivity, assist in coding audits and prepare coding professionals for ICD-10. It is believed that CAC will change the way coding professionals work in the future.  Read Full Article


  • Gwinnett Health System featured in July Atlanta Business Chronicle

    July 16, 2010     Atlanta Business Chronicle

    Gwinnett Health System is implementing a new computer-assisted coding (CAC) system, developed by A-Life Medical and Ingenix, utilizing the two coding technologies to streamline their system. Click to read full article.

  • A-Life Medical, Inc. adds three new members to its management team

    June 29, 2010     DOTmed News

    DOTmed News highlights appointments and promotions at A-Life Medical. Read more.

  • A-Life Medical names new director of product management

    June 21, 2010     DOTmed News

    DOTmed News interviews Bill Sheenan on his new role at A-Life Medical. Read more.

  • Healthcare Informatics Top 100 Heathcare IT Companies

    June 1, 2010     Healthcare Informatics

    The Healthcare Informatics 100 Annual Ranking has been released, and A-Life Medical is pleased to debut on the list at #95. A-Life Medical is also featured in the Up and Comers article, which focuses on healthcare IT companies making a large impact with unique vision and technology. Click here to learn more.


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